Réservez votre séjour
Campsite Saumur » Covid-19 commitment

Your holiday 2021

FAQ COVID-19

I have the Covid, I am a contact case, I have to cancel my stay, how does it work?
We offer you a cancellation insurance to cover you.  Find More

 

If the campsite is placed under administrative closure / containment / travel ban?
We guarantee you the choice between a refund or a credit note within 15 days.

 

Are the swimming pool and restaurant closed during my stay?
If the swimming pool is open but the restaurant cannot accommodate you, we will offer you take-away meals. If the swimming pool and the restaurant cannot accommodate you and you prefer to cancel your stay*then we will give you a refund or a credit note within 15 days.
*cancellation is possible between 1 and 3 days before your arrival.

 

What does the campsite do in terms of hygiene concerning the covid?
The safety and health of our customers and our staff are paramount. Hydroalcoholic gels are at your disposal in the communal areas. Disinfection is carried out regularly and disinfectant products are also made available to you.

 

Are there still activities during the summer despite the sanitary rules?
In 2020, we have managed to hold almost normal events. This is why, this year, we are prepared and we will offer you activities adapted throughout the high season: children’s club in the mornings and family outings in the afternoons and themed evenings while respecting the barrier gestures!

 

 

Covid-19 commitment

In the current context it is not easy to project oneself over several months.
Still, it’s nice to plan your future moments of escape.
Also this year we have a lot of stays to replace, if you want a particular period we advise you to book early.

 

So that you can plan your holiday with complete peace of mind, we offer you the Covid 19 cancellation insurance adapted to your needs.
It will be automatically offered to you when you make your reservation. Below you will find the link to a simple presentation of the general conditions of the cancellation insurance.

 

GENERAL TERMS AND CONDITIONS OF CANCELLATION INSURANCE

 

 

For more details, you can also click on “Cancellation Insurance” at the very bottom of each page.
For risks not covered by the insurance (containment and administrative closure), we undertake to reimburse you within two weeks for any sums paid.

The reception During your arrival in the campsite, the reception welcomes one member of your family to do the check-in. Thank to respect the social distance of one meter minimum. Hydroalcoolique gel is at your disposal in the office. We prepare a disinfected envelope whit everything you need. For guaranties we take cards numbers.

 

Swimming pool: Our swimming pool and his beach count 400m². In the respect of our legislation, we can welcome 100 people in the pool space. You can find hydroalcoolique gel in the entrance, the beach and the sun chairs are disinfected every morning by pulverization. We put to your disposition a disinfecting spray to use on your sun chair.

camping nobis coronavirus

Animation: The campsite proposes you an adapted program. The Kids club, in the morning, from 10.30 a.m to 12.00 a.m (5 yrs to 8 yrs) and from 2.00 p.m to 3.30 p.m (9yrs to 12 yrs). We propose visit and familial animation the afternoon. The kids club will be disinfected every morning and we will prioritized the out-door activities.

 

Play ground and bouncy castle: Please wash your children’s hands before to play and after. Compulsory socks in the trampoline and bouncy castle. In high season we disinfect the play ground once a day.

nobis anjou coronavirus

The accommodations: We apply with respect, the governmental sanitary rules. Disinfection of every contact points and surfaces. Aeration of every rooms during the cleaning. Minimum 6 hours between the departures and the arrivals.

 

The sanitary blocs: We disinfect every contact point by pulverization twice a day in high season and once a day in low season. We put at your disposal product to disinfect your toilet, shower and sink. You can find soap in the bloc.

camping nobis covid-19

The restaurant: The restaurant welcomes you in a big room or in terrace. All of our waiter have a masque or a visor they are cleaning their hands regularly with disinfectant product. (Every 30 minutes).

 

The departures: Thank you to take an appointment during your stay, by phone if it’s possible. If you need to come back in the reception, please come alone, one person by family and respect the social distance.

nobis anjou covid-19