{"id":11745,"date":"2023-02-20T12:05:50","date_gmt":"2023-02-20T11:05:50","guid":{"rendered":"https:\/\/www.campinglesnobis.com\/faq\/"},"modified":"2023-06-23T10:04:10","modified_gmt":"2023-06-23T08:04:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.campinglesnobis.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ CAMPING LES NOBIS D’ANJOU<\/h1>\n\n\n

Why take the cancellation insurance offered by the campsite?<\/strong><\/p>\n<\/span><\/summary>

This allows you to prepare your holiday safely. Unfortunately, the unexpected always occurs at the wrong time (car breakdown, cancellation of holidays, illness, hospitalization, covid, convocation …)<\/p>\n

95% of things that are not your fault are taken care of.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

What happens<\/strong> if we can’t come?<\/strong><\/p>\n<\/span><\/summary>

If you have taken out cancellation insurance, don’t worry. For any other situation, our general conditions of sale apply. We offer two different types of insurance. Comfort insurance requires proof (illness, convocation, death …) or premium insurance that covers you whatever the reason and does not require proof.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Is there Wi-Fi access throughout the campsite?<\/strong><\/p>\n<\/span><\/summary>

Yes, there is wifi access throughout the campsite!<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Is there a grocery store in the campsite?<\/strong><\/p>\n<\/span><\/summary>

Yes, there’s a basic grocery store on the campsite. We also have a bread and pastry shop where you can order bread and pastries before the season starts. A supermarket is 1.5km away, as is a supermarket.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Will the aquatic area be heated as soon as the campsite opens?<\/strong><\/p>\n<\/span><\/summary>

Yes, the pool and paddling pool will be heated when it opens in April. The same goes for the 35m\u00b2 relaxation area with waterfall and whirlpool, which is heated to 32\u00b0C.
\nHowever, we may have to modify these dates according to current or announced weather conditions or any other technical, health or safety cause.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Is there a kids’ club and entertainment?<\/strong><\/p>\n<\/span><\/summary>

Yes, from the opening all the services of the campsite are open. Children’s club, teen meetings, adult and family entertainment during the day and evening, from April until September.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Will the bar and restaurant be open as soon as it opens?<\/strong><\/p>\n<\/span><\/summary>

Yes, from the opening our bar and our snack bar will welcome you in a simple and friendly guinguette atmosphere where sharing and good humor are the key words. In spring our room is heated with a wood stove for even more heat. The team will welcome you from 9.00 am or you can even enjoy our breakfast formula.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

What if we arrive outside the opening hours of the reception<\/strong> ?<\/p>\n<\/span><\/summary>

If this happens to you, don’t panic… Just let us know and we will tell you what to do according to your arrival time. However, after 23.00 you will not be able to access your accommodation by car. You will have to leave your vehicle in the outdoor parking lot. This is to promote rest for all.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Do I need<\/strong> to bring my own linen<\/strong> ?<\/p>\n<\/span><\/summary>

In mobile homes, pillows and duvets are provided as well as plasticized mattress protectors so washed and disinfected before your arrival, but this does not replace fabric bed linen, so you can bring your own.<\/p>\n

We offer, however the rental of sheets, just specify it to us some time before your arrival (if possible from the reservation, or at least 1 week before your arrival).<\/p>\n

They will be available upon your arrival at your accommodation. These are provided by our partner laundry which has also put in place the necessary elements to protect the planet and which, like the campsite, is in an ecological approach.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Are the bike paths far from the campsite?<\/strong><\/p>\n<\/span><\/summary>

A cycle path passes just in front of the campsite, connected to the Francette bike, it allows you to discover the landscapes linking Thouars and Saumur. The Francette bike is several stages from Normandy to La Rochelle allowing you to enjoy your nature and relaxing holidays. You can also discover the valley “Le Thouet by bike” from Niort to Saumur (170 kms of bike paths)<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Can I<\/strong> choose my location<\/strong> ?<\/p>\n<\/span><\/summary>

As far as possible we will do our best to satisfy your requests. The ideal is to book as early as possible.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Are pets<\/strong> allowed?<\/strong><\/p>\n<\/span><\/summary>

Yes, pets are allowed tattooed and vaccinated except category 1 and 2 dogs.<\/strong><\/p>\n

You must provide us with your pet’s health record<\/strong> on arrival or when booking.<\/p>\n

For the comfort, respect and safety of all, animals must not stay alone either on the campsite or in the rentals. Their owners will be held responsible for any damage.<\/strong><\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Does your campsite accept<\/strong> VACAF vouchers<\/strong>?<\/p>\n<\/span><\/summary>

No.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Does the campsite take holiday vouchers and restaurant vouchers?<\/strong><\/p>\n<\/span><\/summary>

Yes, the campsite takes ANCV holiday vouchers papers or e-connect for accommodation or pitches up to a maximum of 70% of the amount of the stay.<\/p>\n

They must be sent to the campsite no later than one month<\/strong> before your arrival by letter followed or registered letter.<\/p>\n

They are not taken on the catering part<\/strong><\/p>\n

Paper or card restaurant tickets<\/strong> are taken on the catering part.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

How far is the train<\/strong> station from Camping Les Nobis d’Anjou and how easy is it to get there?<\/p>\n<\/span><\/summary>

Montreuil-Bellay railway station is 2km from the campsite. About 20min walk.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

Are there any specific health measures planned<\/strong> in response to the coronavirus epidemic?<\/p>\n<\/span><\/summary>

Following the coronavirus epidemic, we implemented the measures recommended last year by the government (barrier gestures, safety distance at reception, masks for our employees, gloves, hydroalcoholic gel…). We are keeping them in place, of course, and will adapt them to conditions as the year progresses.
\nFor you, the holidaymaker, we also provide soap or hydro-alcoholic gel and surface disinfectant in all areas necessary for your safety.
\nThe sanitary facilities will also be cleaned and disinfected at least 4 to 5 times a day for your safety.
\nAccommodations will be cleaned after each departure, and we will place even greater emphasis on disinfecting surfaces that may have been contaminated.
\nTo ensure that the virus does not persist after holidaymakers have left, accommodation will not be available until at least 6 hours after your predecessor’s departure.
\nIn the common interest, we ask all holidaymakers to be aware of the barriers and incivilities they may encounter.
\nThis year in particular, we invite you to remember to bring your own sheets, pillowcases and comforter covers for your beds.
\nIf you wish, we can rent them to you. They will be available upon your arrival at your accommodation. These are provided by our laundry partner.
\nPlease let us know one week before your arrival if you require bed linen.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div>

What happens if we can’t make it to COVID 19?<\/strong><\/p>\n<\/span><\/summary>

Don’t worry, postponement is possible for the following season, only if the stay is impossible<\/strong> due to government decisions (closures, traffic restrictions).
\nFor any other situation, our general conditions of sale apply. You are covered for your individual stays in the event of COVID-19 if you take out cancellation insurance. We offer two different types of insurance. Comfort insurance requires proof (illness, convocation, death …) or premium insurance that covers you whatever the reason and does not require proof.<\/p>\n<\/div><\/div><\/details><\/div><\/div><\/div><\/div><\/div>\n\n\r\n <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":13003,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"sujet":[],"class_list":["post-11745","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nFAQ - Campsite Les Nobis d'Anjou<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.campinglesnobis.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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